Terms of Service for TotTax

Last Updated: August 18, 2025

This Terms of Service ("Agreement") is a legal contract between you ("User" or "you") and TotTax ("Company," "we," "us," or "our"), a personal tax accounting service based in Denver, Colorado, governing your use of our website at tottax.com ("Website") and related services ("Services"), including SMS messaging programs. By accessing or using our Website or Services, you agree to be bound by this Agreement. If you do not agree with these terms, please do not use our Website or Services.

1. Introduction

This Agreement outlines the rules and expectations for using our Website and Services, including tax preparation, consultation, and SMS communications. It applies to all users, including visitors, clients, and registered users. By using our Website or opting into our SMS programs, you agree to comply with these terms and applicable laws.

2. Use of Services

2.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into this Agreement to use our Services. By using our Services, you represent that you meet these requirements.

2.2 Acceptable Use

You agree to use our Website and Services, including SMS communications, only for lawful purposes and in accordance with this Agreement. You may not:

  • Use the Services to engage in any illegal or unauthorized activity.

  • Attempt to gain unauthorized access to our systems or networks.

  • Upload or transmit viruses, malware, or any harmful code.

  • Harass, abuse, or harm other users or third parties.

  • Misrepresent your identity or provide false information during tax preparation, consultation, or SMS opt-in.

2.3 Account Registration

Some Services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use of your account.

2.4 SMS Messaging Program

2.4.1 Program Description

TotTax offers an SMS messaging program to provide clients with appointment reminders, tax filing updates, and occasional promotional offers. By opting into the program, you agree to receive SMS messages from us.

2.4.2 Opt-In

To join our SMS program, you must provide explicit consent, such as by entering your phone number in a form on our Website, texting a keyword (e.g., "TOTTAX") to [insert short code or 10DLC number], or checking a box during account creation. We will confirm your opt-in with a message outlining program details.

2.4.3 Message Frequency and Costs

Message frequency varies based on your engagement with our Services (e.g., 1-5 messages per month for reminders or updates). Standard messaging and data rates may apply, depending on your mobile carrier plan. TotTax is not responsible for any charges incurred.

2.4.4 Opt-Out

You may opt out of the SMS program at any time by replying "STOP" to any message or contacting us at [insert contact email or phone]. After opting out, you will receive a confirmation message and no further messages unless you re-opt in.

2.4.5 Supported Carriers

Our SMS program is supported by major U.S. carriers, including [list carriers, e.g., AT&T, Verizon, T-Mobile, Sprint, or note "all major U.S. carriers"]. Message delivery is subject to carrier availability and is not guaranteed.

2.4.6 Help

For assistance with the SMS program, reply "HELP" to any message or contact us at [insert contact email or phone].

3. Intellectual Property

All content on the Website, including text, graphics, logos, and software, is the property of TotTax or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission, except for personal, non-commercial use as permitted by law.

4. Services and Payments

4.1 Tax Services

TotTax provides professional tax preparation and consultation services. We strive to ensure accuracy but cannot guarantee the outcome of any tax filing or consultation due to the complexity of tax laws and individual circumstances.

4.2 Payment Terms

Payment for Services is due as outlined in our fee schedule or at the time of service. We accept payments via [list accepted payment methods, e.g., credit card, bank transfer]. All fees are non-refundable unless otherwise stated in our Refund Policy.

4.3 Subscriptions

If applicable, any subscription-based Services will be billed according to the terms provided at the time of subscription. You may cancel your subscription at any time, but access to Services may continue until the end of the billing period.

5. Termination

We reserve the right to terminate or suspend your access to the Website, Services, or SMS program, without notice, if you violate this Agreement or engage in conduct we deem harmful to our business or other users. You may terminate your account or opt out of SMS at any time by contacting us at [insert contact email].

6. Limitation of Liability

To the fullest extent permitted by law, TotTax and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website, Services, or SMS program, including but not limited to errors in tax preparation, message delivery failures, or financial losses. Our liability is limited to the amount paid for the Services in question.

7. Disclaimer of Warranties

Our Services, including the SMS program, are provided "as is" without warranties of any kind, express or implied, including but not limited to accuracy, availability, or fitness for a particular purpose. We do not guarantee that the Website or SMS messages will be uninterrupted, error-free, or free of viruses.

8. Governing Law

This Agreement is governed by the laws of the State of Colorado, United States, without regard to its conflict of law principles. Any disputes arising under this Agreement will be resolved in the state or federal courts located in Denver, Colorado.

9. Amendments

We may update this Agreement from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Website, Services, or SMS program after changes constitutes your acceptance of the new terms. If you do not agree with the changes, you may terminate your use of the Services or opt out of SMS.

10. Contact Information

For questions or concerns about this Agreement or the SMS program, please contact us at:

  • Email: info@tottax.com

  • Address: one four two five king street, denver, co, 80204

  • Phone: +1 seven20-807-438eight

  • SMS Program Support: Text "HELP" to receive support, or text “STOP” to be put on the do-not-disturb list.